General Terms and Conditions of Use of the Website
Updated to April, 2018
Welcome to www.lestudiopierre.com website (hereinafter the ”Website”).
1.1 The Website and its contents are designed, operated and administered by Le Studio Pierre S.A.S, with registered office in 75 rue Vauvenargues, 75018 Paris, VAT no. FR 22 829774637, share capital Euro 6 000.
1.2 Purchases made through the Website by customers in France are processed by WordPress
2. User Age
2.1 The Services are generally not intended for persons under the age of eighteen (18) years (or the age of majority of the individual’s relevant country). If you are under this age, please do not register for, or subscribe to, the Services. If we learn that you are under eighteen (18) years of age or any other majority age in your country (or fraudulently misrepresented your age during the registration process, if applicable), we will promptly cancel your registration, or subscription, if any, and stop providing you with the Services.
3. Registration and Subscription to the Services
3.1 You may register for, or subscribe to, our Services as available from time to time on the Website.
3.2 When registering for, or subscribing to, our Services you must provide accurate and true information. In the event of any change in the information you provided upon your registration or subscription, you agree to promptly inform us to ensure that you will receive our messages and that we will not in error contact third parties.
3.3 If you registered for a Service requiring prior authentication, you agree to notify us immediately if you suspect any unauthorized use of your account or access to your password. You are solely responsible for any and all use of your account attributable to you or by default in protection of your password.
4. Duration and Termination
4.1 Your registration for, or subscription to, one or more Services will be effective upon successful completion of the registration or subscription process.
4.3 You may terminate your registration for, or subscription to, the Website at any time at your sole discretion without reason, by sending an e-mail to firstname.lastname@example.org. We will confirm to you the cancellation of your registration or subscription.
5. Electronic Services
Certain parts of the Services may need to be provided through electronic communication channels (e.g. e-mail, SMS, phone).
6. Intellectual property rights
6.1 The terms ”Website” and ”Material” refer, respectively, by way of example, to the software design, implementation and use of the Website, the layout, structure and organization of the contents of the Website, and to any Material reproduced therein and / or made available to the public, including in particular the collection and organization of data and information, photographs, images, illustrations, texts, video clips, musical compositions, audio clips, designs, devices, logos, trademarks, distinctive elements so-called trade dress or any other Material reproduced and / or made available through this Website (”Material”).
6.2 All Materials on this Website, in whole and in part, including by way of example trademarks, domain names, designs and models, patents and copyright, are protected and in the sole ownership of Le Studio Pierre S.A.S. All rights are reserved, worldwide.
6.3 All trademarks, trade names, logos and other distinctive designs and signs which are reproduced on the Website, whether registered or not, are trademarks or service marks of Le Studio Pierre in the United States and of Le Studio Pierre in all other countries.
6.4 This Website is solely for private, personal and non-commercial use, and the Material on this Website is presented for information and/ or promotional purposes only.
6.5 It is not permitted to reproduce (except where the reproduction is made for personal non-commercial use), publish, disclose, transmit, make available to the public, republish, distribute, display, remove, delete, add to, or otherwise modify, create and / or use derivative works from, or on any case works inspired to, sell or participate in any sale of, this Website, any of the Material in this Website or related software , in whole and / or in part, in any form and / or manner, and for any purpose.
If the downloading or the copying should be permitted by Le Studio Pierre in writing, the user will not obtain any right, title or interest in any Material or software as a result of any such downloading or copying.
7. Submitted material
7.1 You acknowledge and agree that any proposals, projects, ideas, concepts, photographs, contributions or any other content and material (with the exception of personal information) disclosed or sent to Le Studio Pierre through this Website or by other means (the ”Submitted Material”) is not considered confidential. By submitting the Submitted Material you grant to Le Studio Pierre a royalty free, non-exclusive, worldwide right to copy, reproduce, represent, modify, adapt, license, post-sell, translate, incorporate, create derivative works form, operate, publish, disclose, distribute or otherwise use, in whole or in part, the Submitted Material, for the maximum legal term of protection by intellectual property rights thereof, for advertising, promotional or product development purposes, on any current or future media.
7.2 Le Studio Pierre is not required or will not be required in the future to:
(i) keep any Submitted Material confidential;
(ii) pay compensation for any use of the Submitted Material or in connection to it;
(iii) respond to the submission of Submitted Material and / or confirm the relevant receipt.
7.3 You declare and warrant that the Submitted Material does not violate any rights of third parties arising from the law and / or contract, including, by way of example, the rights related to the author, trademarks, patents, trade secrets, confidentiality and any other proprietary or personal rights.
7.4 By submitting the Submitted Materials, you acknowledge the right, but not the obligation, of Le Studio Pierre on any current or future media to copy, reproduce, publish, disclose, distribute, represent, modify, adapt, license, post-sell, translate, incorporate, create derivative works form, exploit or otherwise use such Submitted Material, or any part thereof, for any purpose, including, by way of example, advertising, promotional, product development or other commercial purposes, without in any case granting you or any third party the right to any compensation. You are and will be fully responsible for the content of any Submitted Material.
8. Links to other sites
8.1 This Website may contain links to other websites. Le Studio Pierre has no control over such websites and will not be responsible or liable for any accessibility of third party websites or for their content.
8.2 Hyperlinks to other websites and references to information, products or services of third parties linked to this Website do not constitute, and should not be interpreted, in any way, as an endorsement by Le Studio Pierre of such websites, information, products or services. Any question or comment related to these websites must be addressed to the relevant operators.
8.3 You are not permitted to frame this Website on any other website or to link to any part or section of the Website and / or to the Material, in whole or in part, without prior written consent of Le Studio Pierre.
9. Authenticity of products branded ”Le Studio Pierre”
The products branded « Le Studio Pierre » promoted through the Website are made with the finest materials, and they are all MADE IN FRANCE.
10. Exclusion of warranties
10.1 TO THE MAXIMUM EXTENT PERMITTED BY LAW, THIS WEBSITE, ITS CONTENTS AND SERVICES ARE PROVIDED FREE OF CHARGE ON AN ”AS IS” AND ”AS AVAILABLE” BASIS. Le Studio Pierre PROVIDES NO WARRANTY OR GUARANTEE IN CONNECTION WITH THIS WEBSITE, ITS CONTENT OR SERVICES, INCLUDING, BY WAY OF EXAMPLE, THAT IT WILL ALWAYS BE AVAILABLE, WITHOUT INTERRUPTION OR ERRORS IN FUNCTIONING, OR THAT IT WILL BE SAFE FROM MALICIOUS PROGRAMS (SUCH AS VIRUSES, BUGS, MALWARE OR SIMILAR), OR THAT IT IS SUITABILE FOR ANY PARTICULAR PURPOSES, AND EXPRESSLY DECLINES ANY SUCH WARRANTIES.
10.2 Le Studio Pierre WORKS TO ENSURE THAT THE INFORMATION MADE AVAILABLE THROUGH THE WEBSITE IS ACCURATE AND UP TO DATE. HOWEVER Le Studio Pierre CANNOT GUARANTEE THE ACCURACY OF SUCH INFORMATION OR THAT SUCH INFORMATION IS FREE FROM ERRORS OR OMISSIONS AND Le Studio Pierre MAKES NO WARRANTY, AND SHALL HAVE NO LIABILITY, IN RESPECT OF THE SAME. Le Studio Pierre RESERVES THE RIGHT TO UPDATE AND/OR CORRECT THE CONTENTS OF THE WEBSITE AT ANY TIME WITHOUT NOTICE AND WITHOUT ANY LIABILITY.
11. Limitation of liability
11.1 SOME COUNTRIES DO NOT ALLOW ALL OR PART OF THE FOLLOWING LIMITATIONS OR EXCLUSIONS OF LIABILITY AND, IF REQUIRED BY APPLICABLE LAW, THE CONTENTS OF THIS SECTION MAY NOT APPLY TO YOU.
11.2 AS THE SERVICE IS PROVIDED FREE OF CHARGE, YOU ARE RESPONSIBLE FOR EVALUATING THE INFORMATION AND CONTENT OBTAINED THROUGH THE WEBSITE. BY USING THE WEBSITE YOU UNDERTAKE ALL RISKS CONNECTED TO THE RELEVANT USE AND TO TAKE FULL RESPONSIBILITY FOR ANY FAILURE IN THE USE, LOSS OF DATA AND COSTS ASSOCIATED WITH ALL NECESSARY SERVICE AND MAINTENANCE OF HARDWARE AND / OR SOFTWARE USED IN CONNECTION WITH THE WEBSITE.
11.3 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU ALSO UNDERTAKE NOT TO HOLD US, SERVICE PROVIDERS, AGENTS, OR DIRECTORS, LIABLE, IN ANY WAY, FOR ANY POSSIBLE DAMAGES INCLUDING WITHOUT LIMITATION DIRECT OR INDIRECT, LOSSES OR EXPENSES ARISING OR RESULTING FROM THE USE OF THIS WEBSITE, THE SERVICES, ITS CONTENTS OR RELATED TO IT, OR ANY LINKED SITE OR USE THEREOF OR INABILITY TO USE BY ANY PARTY, OR IN CONNECTION WITH ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS OR LINE OR SYSTEM FAILURE, EVEN IF THEY ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, LOSSES OR EXPENSES.
13. Governing Law
General Conditions of Sale
1. General provisions
1.1 These general conditions of sale (so called “Terms”) apply, without restriction and reserve to all sales concluded by the Seller from non-professional buyers (“Customers” or “The Customer”), wishing to acquire the products offered for sale (“The Products”) by the Seller on the website www.lestudiopierre.com.
1.2 Products offered for sale on the website are the following : all types of ready-to-wear clothing and accessories (jewellery, shoes, hat, scraves..) for men and women.
The main features of the Products and in particular the specifications, illustrations and indications of dimensions or capacity of the Products, are presented on the website www.lestudiopierre.com, which the customer is obliged to read before ordering.
1.3 The choice and the purchase of a Product are the sole responsibility of the Customer.
1.4 Distance selling of Products under these General Conditions is only available to consumers (“Clients” or (“Client”) being natural persons acting for purposes extraneous to their trade, business, craft and profession, aged over 18.
1.5 The language used to enter any contract of sale through this Website is French or English.
1.6 Clients are required to carefully read these General Conditions, which are available on the Website to enable Clients to acknowledge, store and reproduce them. Contracts of sale executed with Clients will be archived by Le Studio Pierre for the retention period required by applicable law. Unless proved otherwise, the data recorded in the Seller’s computer system constitutes proof of all transactions concluded with the Customer.
1.7 These Terms and Conditions are accessible at any time on the website www.lestudiopierre.com and will prevail over any other document.
1.8 The Customer declares that he / she has read these General Terms and Conditions and accepted them by ticking the box provided for this purpose before the implementation of the online ordering procedure on the website www.lestudiopierre.com.
1.9 Unless proved otherwise, the data recorded in the Seller’s computer system constitutes proof of all transactions concluded with the Customer.
2. Identification of the vendor
The Seller’s contact information is as follows:
Le Studio Pierre S.A.S (Joint stock company)
Share capital Euro 6 000.
Registered office in 75 rue Vauvenargues, 75018 Paris.
Registered at the Paris RCS under number 829 774 637
VAT no. FR 22 829774637
Contact : email@example.com
3. Information on Products and their availability
3.1 Information on Products (along with the relevant Product codes) and relevant prices are available on the Website. Product offers are subject to availability, as specified at the time of placing the order.
3.2 The Products available on the Website are a selection of items normally available in stores; however Le Studio Pierre does not provide any warranty to the Client relating to the availability in the stores of the Products available in the Website. Pictures of the Products displayed on the Website may not correspond to their actual appearance; the Client shall therefore rely exclusively on the description of the Product and their characteristics as mentioned in the Website.
3.3 Le Studio Pierre reserves the right at any time to limit quantities and/or type of Products available in the Website. The style, models and colours of the Products described on the Website may be changed without notice. Le Studio Pierre is not liable towards the Client in case of unavailability of the Product prior to the execution of the contract.
3.4 The Products presented on the website www.lestudiopierre.com are offered for sale for the following territories: Metropolitan France & Worldwide (Subject to the shipping zones proposed by the different carriers) In case of order to a country other than the In metropolitan France, the Customer is the importer of the Product (s) concerned.
3.5 Customs duties or other local taxes or import duties or state taxes may be payable. They will be at the expense and are the sole responsibility of the Customer.
4.1 The Products are supplied at the rates in effect on the website www.lestudiopierre.com, at the time of registration of the order by the Seller. The rates take into account possible reductions that would be granted by the Seller on the website www.lestudiopierre.com.
These prices are firm and not revisable during their period of validity but the Seller reserves the right, outside the period of validity, to change prices at any time.
4.2 Prices do not include processing, shipping, transport and delivery charges, which are charged in addition, under the conditions indicated on the site and calculated prior to placing the order.
The prices of the Products are indicated on the Website in Euros and are inclusive of all applicable taxes and charges. Delivery costs shall be added to the price of the Products and are indicated separately on the order form, in respect of the principle provided by the applicable laws.
The payment requested from the Customer corresponds to the amount of the purchase, including these costs.
4.3 An invoice is established by the Seller and delivered to the Customer upon delivery of the Products ordered. The prices are expressed in Euros, HT and TTC.
4.4 Le Studio Pierre regularly verifies that prices of the Products displayed on the Website are correct; however, Le Studio Pierre cannot guarantee the absence of errors. In the event that an error in the pricing of a Product is detected, Le Studio Pierre shall refuse the order and offer the Client the opportunity to purchase the Product at the correct price. If the error is detected after the order has been accepted, Le Studio Pierre will also offer the Client the opportunity to cancel the order.
5.2 It is up to the Customer to select on the site www.lestudiopierre.com the Products he wishes to order, according to the following modalities :
The Customer chooses a Product that he puts in his basket, Product that he can delete or modify before validating his order and accept these Terms. He will then enter his coordinates in order to create a customer area or will connect to his account if it already exists. He will then choose the method of delivery of the Product (s) subject of the order. After validation of the information, the order will be considered final and will require payment from the Customer according to the terms and conditions.
Product offers are valid as long as they are visible on the site, while stocks last.
5.3 Any error/change in data entered by the Client in the order proposal may be validated by the latter, following the process described on the Website, before sending the order proposal (by way of example: Client may change the quantity of Products that they intend to purchase by adding or removing one or more Products from their ”Shopping Bag”).
5.5 The sale will be considered valid only after full payment of the price. It is the customer’s responsibility to check the accuracy of the order and report any errors immediately.
5.6 Any order placed on the site www.lestudiopierre.com constitutes the formation of a contract concluded at a distance between the Customer and the Seller.
5.7 The Seller reserves the right to cancel or refuse any order from a Customer with whom there is a dispute over the payment of a previous order.
5.8 The Customer will be able to follow the evolution of his order on the site.
5.9 Any cancellation of the order by the Customer will be possible only before the delivery of the Products (independently of the provisions relating to the application or not of the legal right of retraction).
5.10 In case of unavailability of one or more of the ordered Products, the Client will receive an e-.mail duly informing him about the unavailability of the Products. In this case the order proposal will be cancelled or partially accepted just in relation to the available Products. In case of partial acceptance, the Client shall pay (or shall be charged, in case of payment through the credit card) only the price of the available Products.
5.11 In accordance with the provisions of L121-19-1, of the French Consumer Code as defined below, the Order Confirmation will include a summary of the essential characteristics of the purchased Products, a detailed indication of the price and means of payment, information on delivery, information on the contact of Le Studio Pierre. information on the conditions and methods to exercise the right of withdrawal, including information on the exclusion of the right of withdrawal for personalised Products, the address to which complaints may be addressed, information on support services and on existing commercial terms., and a copy of these General Conditions.
5.12 The risk of loss of or damage to the Products shall pass to the Client when the Client (or a third party indicated by the Client and other than the carrier) has acquired the physical possession of the Product.
6. Customer area - Account
6.1 In order to place an order, the Customer is invited to create an account (personal space).
To do this, he must register by completing the form that will be proposed to him at the time of his order and undertakes to provide sincere and accurate information on his marital status and contact information, including his email address.
6.2 The Customer is responsible for updating the information provided. He is told that he can modify them by logging into his account.
6.3 To access his personal space and order history, the Customer must identify himself using his username and password which will be communicated to him after registration and which are strictly personal. As such, the Customer is prohibited any disclosure. Otherwise, he will remain solely responsible for the use that will be made.
6.4 The Customer may also request unsubscription by going to the dedicated page on his personal space or by sending an email to: firstname.lastname@example.org. This will be effective within a reasonable time.
6.5 In case of non-compliance with the general conditions of sale and / or use, the site www.lestudiopierre.com will have the possibility to suspend or even close the account of a customer after formal notice sent electronically and remained without effect.
6.6 Any account deletion, for any reason, will result in the outright deletion of any personal information of the Customer.
6.7 Any event due to a case of force majeure resulting in a malfunction of the site or server and subject to any interruption or modification in case of now, does not engage the responsibility of the Seller.
6.8 The creation of the account entails the acceptance of these general conditions of sale.
7. Payment terms
7.1 The price is paid by way of security payment, as follows:
– Payment by credit card
– Payment by PayPal
7.2 The price is payable by the Customer, in full on the day of placing the order.
7.3 The payment data is exchanged in encrypted mode using the protocol defined by the authorized payment service provider for banking transactions on the website www.lestudiopierre.com.
7.4 Payments made by the Customer will not be considered final until the Seller has actually collected the sums due.
7.5 The Seller will not be obliged to proceed to the delivery of the Products ordered by the Customer if he does not pay the price in full under the conditions indicated above.
7.6 The transactions will be debited from the Client’s credit card only after:
(i) the credit card data has been verified;
(ii) the authorisation to debit the card has been received from the issuer of the card used by the Client,
(iii) the availability of the Product has been confirmed by Le Studio Pierre.
8.1 For each order, Le Studio Pierre shall invoice the Products by email to the Client, pursuant to the applicable laws and regulations. The invoice will be based upon the information provided by the Client at the time of the order. No alterations to the invoice are possible after the invoice has been issued. Delivery charges shall be borne by the Client and are indicated separately on the order form and invoice.
8.2 Products ordered by the customer can be delivered worldwide subject to the areas supported by the carrier.
8.3 Deliveries occur within approximately 1 to 6 working days (thus excluding Saturdays, Sundays and local or national holidays) following the date of the Order Confirmation in metropolitan France and approximately 5 to 10 working days abroad, the address indicated by the Customer when ordering on the site. The Seller uses a comparator, My Flying Box, a platform for the provision of transport contracts negotiated with the best European and North American express carriers. Thus, the delivery price of the Customer’s order will be calculated during the payment. Carriers in Metropolitan France: Colissimo, Chronopost / Outside Metropolitan France: Colissimo International, Chronopost International.
8.4 Delivery consists of the transfer to the Customer of physical possession or control of the Product. Except in the special case or unavailability of one or more Products, the Products ordered will be delivered at one time.
8.5 The Seller undertakes to make its best efforts to deliver the Products ordered by the customer within the time specified above. However, these deadlines are given as an indication.
8.6 If the Products ordered have not been delivered within 30 days after the indicative date of delivery, for any reason other than force majeure or the fact of the Customer, the sale can be solved at the written request of the Customer in the conditions laid down in Articles L. 216-2, L. 216-3 and L. 241-4 of the Consumer Code. The sums paid by the Client will then be returned to him no later than fourteen days following the date of termination of the contract, excluding any compensation or withholding.
8.7 Deliveries are made by an independent carrier, to the address mentioned by the Customer when ordering and to which the carrier can easily access.
8.8 In the event of particular request of the Customer concerning the conditions of packing or transport of the ordered products, duly accepted in writing by the Seller, the related costs will be the object of an additional specific invoicing, on estimate previously accepted in writing by the Customer.
8.9 At the time of delivery of the Products by the Courier, the Client (or a nominated representative) is required to verify:
(i) that the number of items being delivered corresponds to that indicated on the delivery note;
(ii) that the packaging and its seals are intact, undamaged, not wet or altered in any manner.
It has a period of 7 days from delivery to make claims by email to the address email@example.com, accompanied by all the justifications related thereto (photos in particular). After this period and failing to comply with these formalities, the Products will be deemed compliant and free from defects and no claim may be validly accepted by the Seller.
8.10 The Seller will refund or replace as soon as possible and at his expense, the delivered Products whose defects of conformity or visible or hidden defects have been duly proven by the Customer, under the conditions provided for in articles L. 217-4 and following. of the Consumer Code and those provided for in these GTCS.
8.11 The transfer of the risks of loss and deterioration relating thereto, will only be realized when the Customer physically takes possession of the Products.
9. Transfer of ownership
The transfer of ownership of the Seller’s Products to the Customer will only be realized after full payment of the price by the latter, regardless of the delivery date of said Products.
10. Right of withdrawal
10.1 According to the terms of Article L. 221-18 of the French Consumer Code “The consumer has a period of fourteen days to exercise his right of withdrawal from a contract concluded at a distance, following a canvassing telephone or out of business, without having to justify its decision or to bear other costs than those provided for in Articles L. 221-23 to L. 221-25.
The period mentioned in the first paragraph runs from the day :
1 ° The conclusion of the contract, for service contracts and those mentioned in Article L. 221-4;
2 ° The receipt of the goods by the consumer or a third party, other than the carrier, designated by him, for contracts for the sale of goods. For contracts concluded off premises, the consumer may exercise his right of withdrawal from the conclusion of the contract.
In the case of an order for several goods delivered separately or in the case of an order for a good consisting of lots or multiple parts whose delivery is spread over a defined period, the period runs from the receipt of the last good or lot of the last piece.
For contracts providing for the regular delivery of goods during a defined period, the period runs from receipt of the first goods.
10.2 The right of withdrawal can be exercised online, using a withdrawal form attached and also available on the site or any other declaration, without ambiguity, expressing the will to retract and in particular by mail mail addressed to the Seller at the postal or email address indicated in ARTICLE 1 of these Terms and Conditions.
10.3 Returns are to be made in their original condition and complete (packaging, accessories, instructions …) allowing their remarketing in new condition, accompanied by the invoice.
10.4 Damaged, soiled or incomplete products are not taken back.
10.5 The return costs remain the responsibility of the Seller.
10.6 The exchange (subject to availability) or refund will be made within 14 days from the receipt by the Seller of the Products returned by the Customer under the conditions provided for in this article.
11. Seller's liability - guarantees
The Products supplied by the Seller benefit from
the legal guarantee of conformity, for the defective Products, damaged or damaged or not corresponding to the order.
the legal guarantee against hidden defects resulting from a material, design or manufacturing defect affecting the products delivered and rendering them unfit for use.
Provisions relating to legal warranties
Article L. 217-4 of the French Consumer Code
“The seller is obliged to deliver a good in accordance with the contract and responds to defects of conformity existing at the time of delivery. It also responds to any lack of conformity resulting from the packaging, assembly instructions or installation when it has been charged to it by the contract or has been carried out under its responsibility “.
Article L. 217-5 of the French Consumer Code
“The property is in accordance with the contract:
1 ° If it is fit for the customary use of a similar good and, where applicable:
– if it corresponds to the description given by the seller and possesses the qualities that he has presented to the buyer in the form of a sample or a model;
– it has the qualities that a buyer can legitimately expect given the public statements made by the seller, the producer or his representative, including advertising or labeling;
2 ° Or if it has the characteristics defined by mutual agreement by the parties or is suitable for any special use sought by the buyer, made known to the seller and that the latter has accepted.”
Article L 217-12 of the French Consumer Code
“The action resulting from the lack of conformity is prescribed by two years from the delivery of the good ».
Article 1641 of French the Civil Code
“The seller is bound by the guarantee by reason of the hidden defects of the thing sold, which renders it unsuitable for the use for which it is intended, or which diminishes the use so much that the buyer would not have acquired it, or would have given a lower price if he had known them. »
Article 1648 paragraph 1 of the French Civil Code
“The action resulting from the latent defects must be brought by the purchaser within two years from the discovery of the defect ».
Article L 217-16 of the French Consumer Code
“When the buyer asks the seller, during the course of the commercial guarantee which has been granted to him during the acquisition or the repair of a movable property, a restoration covered by the guarantee, any period of immobilization at least seven days is added to the duration of the warranty that remained to run.
This period runs from the request for intervention by the buyer or the provision for repair of the property in question, if this provision is subsequent to the request for intervention. »
In order to assert his rights, the Customer must inform the Seller, in writing (mail or mail), the non-compliance of the Products or the existence of hidden defects from their discovery.
The Seller will refund, replace or have repaired Products or parts under warranty deemed non-compliant or defective.
Shipping costs will be reimbursed on the basis of the invoiced rate and the return costs will be reimbursed upon presentation of receipts.
Refunds, replacements or repairs of the Products found to be non-compliant or defective will be made as soon as possible and at the latest within 30 days following the finding by the Seller of the lack of conformity or the hidden defect. This refund can be made by bank transfer or check.
The Seller’s liability can not be incurred in the following cases:
non-compliance with the legislation of the country in which the products are delivered, which it is the customer’s responsibility to check;
in case of misuse, use for professional purposes, negligence or lack of maintenance on the part of the Customer, as in case of normal wear of the Product, accident or force majeure.
The photographs and graphics presented on the site are not contractual and can not engage the responsibility of the Seller.
The Seller’s warranty is, in any event, limited to the replacement or refund of non-compliant or defective Products.
12. IT and freedoms
12.1 Pursuant to Law 78-17 of January 6, 1978, it is recalled that the personal data requested from the Customer are necessary for the processing of his order and the establishment of invoices, including.
12.2 These data can be communicated to the possible partners of the Seller responsible for the execution, processing, management and payment of orders.
12.3 The processing of information communicated through the website www.lestudiopierre.com has been declared to the CNIL, number 2173634.
12.4 The Customer has, in accordance with national and European regulations in force, a right of permanent access, modification, rectification and opposition regarding the information concerning him.
12.5 This right may be exercised in accordance with the terms and conditions described in the “Legal notices” section of www.lestudiopierre.com.
13. Intellectual property
13.1 The content of the site www.lestudiopierre.com is the property of the Seller and its partners and is protected by French and international laws relating to intellectual property.
13.2 Any total or partial reproduction of this content is strictly prohibited and may constitute a forgery offense.
14. Applicable law - Language
These Terms and the resulting transactions are governed by and subject to French law.
15.1 For any complaint, thank you to contact the customer service postal or email of the Seller indicated in ARTICLE 1 of these Terms.
15.2 The Client is informed that he may in any case resort to a conventional mediation, with existing sectoral mediation bodies or any other alternative dispute resolution (conciliation for example) in case of dispute.
15.3 The Client is also informed that he can also use the Online Dispute Resolution (RLL) platform: https://webgate.ec.europa.eu/odr/main/index.cfm?event=mail.home.show
15.4 All disputes to which the purchase and sale transactions concluded pursuant to these GTS and which have not been the subject of an amicable settlement between the seller or by mediation, will be submitted to the competent courts under the conditions of law common.
This form must be completed and returned only if the Customer wishes to retract the order placed on www.lestudiopierre.com except exclusions or limits to the exercise of the right of withdrawal according to the applicable General Terms and Conditions of Sal
For the attention of the the simplified Joint Stock Company :
Le Studio Pierre
75 rue Vauvenargues – 75018 Paris
Je notifie par la présente la rétractation du contrat sur le bien ci-dessous :
I hereby notify you of my withdrawal from the contract relating to the sale of good of services below:
- Ordered the (*)/received the (*):
- Order n° :
- Name of consumer :
- Address of consumer :
Date and signature of consumer : (only in case of notification of this form on paper)